SERVICE & SUPPORT
Five faults, one visit.
A dark module, a line of coloured pixels, a whole cabinet out. Each one is traced to its cause before a part is replaced.
5 FAULTS FLAGGED · TICKET OPEN
ALL RESTORED · WALL MATCHED
- [[r.n]] [[r.t]] [[r.b]]
DEAD PIXELS, FIXED
Drag to see the difference.
This is how we found the panel: dead pixels scattered across the face. Drag the handle across and watch them go. A module swap and recalibration, on the same visit.
DRAG THE HANDLE →
ON A SERVICE CALL
Found it, fixed it,
proved it.
Remote diagnostics first, a truck when it needs one, and a test pattern on the wall before we leave.
MODULE PULLED FOR A SWAP
NEW MODULE SEATED AND TESTED
MAPPING CHECK AFTER A REPAIR
REMOTE DIAGNOSTICS, BEFORE A TRUCK ROLL
WHAT’S COVERED
One agreement, no surprises.
Emergency responseA wall goes dark before an event. We diagnose remotely first and roll a truck when it needs one.
Scheduled maintenanceInspections, firmware, calibration checks and cleaning on a calendar, with a written report each visit.
Spares on handMatched modules and cards kept for your wall, so a swap is a visit, not a lead time.
Remote monitoringWe see a module fail over or a screen drop off before anyone in the room notices.
START HERE
Send us the room.
A rough size and a photo is enough to start. We'll come back with questions, then a site survey and a fixed scope before anything is ordered. Our teams are spread across the US, and we travel for the right project, anywhere in the world.
- PHONE
- 201-912-2931
929-359-0219 - info@wavetech-usa.com
- AREA
- International